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Exchange Policy

What are your payment methods?

Pay On Delivery - Payment is made at time of delivery in exact cash amount including shipping fee. Our delivery drivers do not carry change or POS machines.

What is your return & exchange policy?

Exchanges are ONLY accepted for waist cinchers for size reasons ONLY. All other items including Butt Lifter, Cinch Leggings, Bra and panties, Lingerie, Footwear etc are not eligible for exchanges or refunds. Buyer has 7 days from the delivery date to send item back to be exchanged for another size. Buyer is responsible for shipping fees both ways. Exchanges are processed once per order. We only process exchanges. Returns are accepted if sent back within 7 days of delivery. To request an exchange please please call 09081618384
We only process exchanges or store credit - No refunds.


What items are eligible for a return? 

Only waist cinchers and vests are eligible for exchange. Butt lifters, creams and gels, Lingerie, Bras, Panties, Footwear etc can not be exchanged.

How do I know what size to get?

Each product has a size chart on the product page. Follow the size chart to pick your correct size.

How long does shipping take?

Shipping within Lagos, Nigeria normally takes 2-5 working days. Shipping outside of Lagos, Nigeria takes 5-7 working days. You will be notified via the phone number you have provided by the courier service before they attempt delivery.

What destinations do you ship to?

We ship worldwide.


International shipping may take up to 5-7 business days. Customs and import duties & fees may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

How much is shipping?

Shipping varies according to your location. At checkout you will be provided with the shipping option that best suits your location, there you will view the shipping cost respectively.

Shipping procedure: Please note: It takes one business day to process all orders. For example, if overnight shipping is selected, allow 1 business day to process the order before it is shipped out. Therefore, orders placed for 3 day shipping will be received within 4 days because of the 1 business day needed for processing.

How can I track my package?

We will send a tracking number to the email address you provided. If you have just received your tracking number, please allow 24-48 hours before you can see information about the shipment online.

How can I purchase wholesale?

Please send your request to orders@slimgirlshapewear.com

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